IT Infrastructure Manager

Job title : IT Infrastructure Manager
Location : Earlston
Job type : Permanent
Contact name : Ross Cunningham
Contact email : ross@talentogroup.co.uk

IT Infrastructure Manager is responsible for the design, installation, maintenance and retirement of the IT systems for the end users.

Operations

  • Responsible for managing day to day operations to improve infrastructure costs, performance and end user satisfaction

  • Provide leadership in planning and managing systems support, database administration and network operations

  • Manage strategic relationships with key IT product and service providers

  • Provide in depth technical expertise for both technical and operational initiatives

  • Participate in IT strategy planning activities

  • Responsible for designing and troubleshooting company network of IT services to meet the functional objects of the business

  • Conduct research and recommend changes in services, products, protocols and standards to support development and infrastructure procurement

  • Ensure appropriate security levels on network, infrastructure and services are maintained

  • Report and prepare strategies to maintain server infrastructure

Financial and Budgetary Control

  • Participate in the budget process

  • Oversee operational costs

Customer Service and Quality

  • Ensure system performance are met

  • Interface with business managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness

People Management

  • Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands

  • Provide support and guidance to the teams of technician