Training

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Elevating Careers and Powering Business Growth With Training.

Introduction
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Ross Cunningham - Expert sales, operations and management trainer

About Ross.

For over 17 years, Ross has been training, developing and building high-performing sales, operations and management teams. Establishing best system solutions, Ross enables people to harness their skills and elevate - delivering massive growth for businesses. Ross has worked tirelessly with Senior Leaders, Business Owners and Operations Teams to develop programs that drive best business performance and accelerate growth.

With experience across 12 sectors including Manufacturing, Engineering and Automation, Ross has tailored each experience with multiple interactions and specific outcomes for business and personal growth. Are you ready to invest in your career and business?

Get in touch

Talento’s Training Programs.

Talento supports participants to elevate their strengths, harness their commercial skills and gain clarity about the milestones they need to hit to deliver tangible results in their professional life. Talento’s programs cover the most common challenges and provide short cuts to the solutions people need to build confidence and momentum, fast.

  • Selling Retainers: 5-Step Retainer System

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    This training is for you if:

    If you're a Recruitment Director tired of unpredictable cash flow.

    You're a Recruitment Solopreneur who wants predictable income. ​

    You're a Recruitment Business Owner worried about the impact of COVID and wanting to get more out of the consultants you have.

    What you'll learn:

    How to craft a compelling pitch, one that addresses the client's needs and positions you as the solution.

    • How to develop make-or-break success strategies for your client organisation's talent ecosystem.

      The exact model that Talento uses to continuously win retained work.

    • How to create a rinse and repeat model that will win retained work time and time again.

    • If this is relevant to you or your team, book some time and invest in your business today.

    COST:

    £2997 - £4995 per person

    • Building a culture of high - Performance

    ​​
    This training is for you if:

    If you're a Business Owner frustrated by average sales.

    You're a Sales Director wanting to increase the revenue per team member.

    You're a Founder wanting to learn how to scale your business and what tools the best sales people use to sell with ease.

    What you'll learn:

    How to uncover the true motivations behind your teams' performance.

    The exact pillars we use to frame our sales strategies, individual incentives and employee engagement.

    What metrics to look at when measuring input to output success.

    How to revitalise your sales team and give them the confidence to deliver on outcomes, even in a financial crisis.

    If this is relevant to you or your team, book some time and invest in your business today.

    COST:

    £2997 per day

  • Bespoke Training Programs

    Bespoke training is for you if:

    ​You're a Business Owner with specific Operational, Management or Sales problems.

    You're a commercial leader with business process issues but are unsure on what they are.

    You're an L&D Manager looking for a holistic solution to amplify your company training.

    You're an individual looking to expand their skills, hone their talents and elevate their career through bespoke training to suit you're goals and desired outcomes.

    If this sounds relevant to you or your business, book in some time and invest in your business - and career today.

    COST:

    POA

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What People Say.

  • ​Talento were great at finding my CV and matching my experience to a job they were recruiting for. They kept me fully informed and helped with the contact and discussions with my new employer
    Accounting Consultant

    Neil Brown

  • ​I have worked with Talento a few times recently when I have been in need of some ambitious recruitment needs. They have always been helpful, reachable, providing me with great talent... The team are easy to talk to and understood all my needs and worked within some difficult deadlines. I will be calling on the services of [Talento] again when required!
    Cylinder Development Manager, Zoo Hardware

    Ian Stanley

  • [Talento] fully embraced our values and cultures when dealing with a variety of stakeholders within our organisation. At peak [Talento] provided 70 contractors using both perm and temp models to successfully attract labour delivering our business objectives. ​
    Head of HR, Broadex Technical

    Gaynor Smith

  • ​I find [Talento] hard working but more importantly honest, straight talking and always has the best interest of the business in mind​.
    HR Manager

    Pauline John

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Our Resources.

Ross Podcast 2
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podcast
PODCAST: Finding your voice and making an impact with Madeleine Black

In this Episode; Madeleine speaks on the topic "Finding your voice and making an impact"Madeleine's passion dives deep on:1. Shattering my shame (Speaking out & seeker help)2. Stepping into my shame (Embrace & move forward positive)3. Making an impact (Find your courage & speak out)Madeleine Black has an unusual personnel story which she uses to inspire and motivate others. She chose to forgive the two men who gang-raped her at thirteen years old and she shares her story for many reasons.She wants to end the shame, stigma and silence surrounding sexual violence enabling others to find their voice, whatever their story is. She wants people to know that it’s not what happens to us that is important but what we do with it. She will show how changing her mindset tapped into her resilience and transformed her life, making people question their own thinking and encouraging them to see that there are always choices to make, and if we choose to, we can get past anything that happens to us in life both professionally and in our personal life.She wants to encourage others to live their life courageously too, but ultimately she wants to inspire hope and show people that we are all so much stronger than we think we are. The sharing of her story publicly on The Forgiveness Project’s website in September 2014, opened many doors for Madeleine in ways she never imagined, and the invitations started to pour in.Many women and men got in contact and explained how reading her story gave them strength, hope, and a different perspective of what’s possible in their lives. She has taken part in both TV and radio interviews and has been invited to share her story of being gang-raped as a teenager at conferences, book events, schools etc.She recognises that she was a victim of a crime that left her silent for many years but has now found her voice and intends to use it. Not just for her, but for so many who can’t find theirs yet. In March 2018 she won the Amazing Strength award at the No. 1 Magazine Amazing Women Awards and in October of the same year was asked to be the Patron for Say Women, a Scottish organisation which offers safe accommodation and support to young women who are survivors of sexual abuse/rape and who are homeless.She is one of 50 Thrivers taking part in research by The Global Resilience Project to develop a resilience blueprint for others. She is a TEDx speaker, a storyteller for The Forgiveness Project and has recently become involved with their programme RESTORE, sharing her story in prisons Her memoir, Unbroken, was published on April 4th 2017 and continues to work as a psychotherapistMadeleine X3 Fantastic Book Recommendations:1. The diary of Anne Frank2. I know why the caged bird sings - Maya Angelou3. Man's search for Meaning - Viktor Frankl​​

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Website
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blog
THE GREATEST CHALLENGE FACING UK MANUFACTURING IN 2020 IS NOT COVID, IT’S RETIREMENT.

Just as UK manufacturing was beginning to recover from the fallout of Brexit, we’re been hit with a never seen before the global crisis. One that’s impacting our supply chains, the market demand, our bottom line and our employees – and family’s health. But taking a closer look, the market seems to be recovering – Perhaps not quite in the way we’d expected, but in a new way. A more agile way. Systems have been updated. Processes have been revived. Operations have been reviewed and improved and the production floor has never been so lean. But just as we begin to get back on our feet, the industry is going to be hit with a new challenge – And one that cannot be so easily pivoted around… Baby Boomers retiring. The retirement in itself is perhaps not the problem but rather the loss of technical and institutional knowledge that will disappear with it. According to statistics, the rate in which Baby Boomers are retiring has doubled over the past eight years and will continue to increase until the last Boomer retires aged 65 in 2030. According to a study done by CIPD, the four industries with the largest number of 50 years old+ workers (health, retail, education, and manufacturing) account for approximately half (47%) of all 50+ workers in the economy. There is a widespread of ages by industry, with a range of over a decade between hospitality (34 years) and primary industries (47 years). Whilst a little alarming given the fast-approaching year of final Boomer retirement, 2030 – we shouldn’t be surprised. We’ve done little to inspire and attract Millenials and Gen Zs, resulting in very few considering Manufacturing as a career option. This is a problem. And one that may well be just as harmful as the current economic crisis. So how can we avoid the post-crisis demographic crunch?According to CIPD’s MegaTrends – Aging Gracefully whitepaper, there are a number of ways in which manufacturing employers and policy-makers can mitigate the inevitable crunch that result in Baby Boomer retirement, but here are a few which can be embedded today. 1. Lower the barrier to entryDoing away with mandatory qualifications and restrictions on applications is a way of encouraging the next generation of workers in the door. They may not have the entry-level requirements you want, but it does give you an opportunity to train people with the technical skills they need from their more experienced colleagues – Thus eliminating the risk of this knowledge being lost. The push on apprenticeships and the Government’s Kickstart Scheme also makes hiring less experienced people more economically desirable. The Scheme will create hundreds of thousands of high-quality 6-month work placements aimed at those aged 16-24 who are on Universal Credit and are deemed to be at risk of long-term unemployment. Funding available for each job will cover 100% of the relevant National Minimum Wage for 25 hours a week, plus the associated employer National Insurance contributions and employer minimum automatic enrolment contributions.Whilst there may be concerns about reduced quality the alternative – under-provision could be worse. Leverage the schemes available with the talent already within your business means that you can develop a new generation of talent that acquires business-critical skills on the job and drives an inclusive recruitment process.2. Continuous LearningContinuous learning and development are critical for Employers in UK Manufacturing. With the risk of vital knowledge and skills disappearing come 2030, it’s important that our in-house and external suppliers have geared up to front-load the next generation with the skills they need to take over and scale our businesses. This does not come without its challenges. Older workers are less likely to take part in workplace training, which is often because they are not offered or encouraged to take part. By encouraging older workers to not only take part but to be involved in the program development and delivery is not only a great way to pass on their skills, it also helps reengaged the workforce in a joint-venture activity that rewards them publicly for the knowledge they have gained. 3. Flexible Working Flexible working has long been something that employees have wanted but has been resisted by the industry. The global pandemic and the forced digitalisation of many businesses has meant that the Manufacturing workforce has had a taste of freedom and they’re not going to want to give it up. This paired with the ageing workforce will increase the need for employers to consider and implement flexible working options – As more and more people will need to balance work with caring for ageing partners, relatives and potentially deal with health-related issues. The key to an effective flexible working program is to get senior-level buy-in and implement proper training with management to help them manage remote and flexible working teams to power maximum productivity. The post-pandemic economic jumpstart might plug the immediate gaps in our businesses, but what happens when our most skilled workers begin to retire? It was thought that the most significant risk to UK Manufacturing was Brexit, then recession. Now? Now it’s Baby Boomers retiring. AI and automation will only fix part of the problem – A machine can only make decisions it’s programmed to make or to learn to make. This level of ambiguity means there will always be a need for skilled workers, and if the sector hopes to sustain growth in the coming decade the challenges around skill-shortage must be addressed.

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What Our Clients Say.

  • I find [Talento] hard working but more importantly honest, straight talking and always has the best interest of the business in mind​.

    HR Manager

    Pauline John

  • [Talento] fully embraced our values and cultures when dealing with a variety of stakeholders within our organisation. At peak [Talento] provided 70 contractors using both perm and temp models to successfully attract labour delivering our business objectives.

    Head of HR, Broadex Technical

    Gaynor Smith

  • I have worked with Talento a few times recently when I have been in need of some ambitious recruitment needs. They have always been helpful, reachable, providing me with great talent... The team are easy to talk to and understood all my needs and worked within some difficult deadlines. I will be calling on the services of [Talento] again when required!

    Cylinder Development Manager, Zoo Hardware

    Ian Stanley

  • Absolute pleasure to deal with, kept me informed and updated and very attentive, full of happiness and high energy! Got me into the perfect role. Would highly recommend​!

    Senior Information Technology Engineer, Balhousie Care Group

    Lee Saxton

  • Talento were great at finding my CV and matching my experience to a job they were recruiting for. They kept me fully informed and helped with the contact and discussions with my new employer

    Accounting Consultant

    Neil Brown

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